Why is the page so small when I create a ticket in jira with Mac ?

Question

Hi,  one of my colleague 's page changed as below when she tried to create a ticked about 3 days ago .  And her computer is MacOS Big Sur version 11.5.2 , with Google chrome . could you check what 's the issue ? thanks .

Daniel Ebers · Answer

Hi @amy.yang

just a wild guess (as I do also not see any screenshot) - it could be the following bug:

* Global Issue Create UI appears cut off
https://jira.atlassian.com/browse/JRACLOUD-77264

This was discussed in:

* How to make 'Create Issue' pop up bigger
https://community.atlassian.com/t5/Jira-Software-questions/How-to-make-Create-Issue-pop-up-bigger/qaq-p/1782862

You would need to compare with the linked thread if it is indeed what you are seeing.

Regards,
Daniel

Dirk Ronsmans · Answer

Hi @amy.yang ,

I'm afraid I can't see the screenshot.

amy.yang · Answer

Hi, Dirk,

Thanks for reply. I did add screenshot here but it is as the attached file . can you double check that ?

No, the other colleague don't have the same issue .only one of my colleague met it ,confused .