I am creating a ticket from my web app via api. How do I pass an unregistered email as a requestor in JSON format.
The JSM default form allows us to do so, I want the same functionality in my custom form.
I am pretty sure this is a 2 steps process. You need to create a "customer" first and then use an ID (accountId) returned to pass as a requestor.
https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-customer/#api-rest-servicedeskapi-customer-post
Alex
It looks like you're new here. Sign in or register to get started.
