Due date

Question

Hi all.

I would like to find out if it is possible to send someone an email an hour before the due date?

I have a filed(Date and time) I would like to be able to send and email an hour before the date/time stipulated.

Your assistance would be highly appreciated

Alex Koxaras -Relational- · Accepted Answer

You could use a scheduled automation, which will send this email to the assignee.

Ashu Tyagi · Accepted Answer

@Andile Luvuno  If recipients of those e-mail are static then you can create a filter something like duedate <= 1h and ask them to subscribe to that filter.

In case your recipients are dynamic like assignee, reporter etc. then create an automation rule with schedule trigger and using "duedate <= 1h" condition to sent an e-mail