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How to download email attachments

DivyaKrishna Vankayalapati

Hi All,

Is there a way to download attached emails to an issue ?

Accepted answers

All comments

are you wanting to download an attachment on an issue that happens to be an email, e.g. a .msg file? you can certainly download the file. then you would need to use the proper mail application to open the file.

DivyaKrishna Vankayalapati

Hi Jack, thanks for your response.

yes its a .msg file. but its not showing an option to download.

Here is what I see. Clicking on the cloud icon downloads the dot EML file.

DivyaKrishna Vankayalapati

Thanks Jack. the emails were originally attached/sent to the issue using Outlook Plugin. So its not showing an option for me to download.

Hi,

@DivyaKrishna Vankayalapati Did you find a solution for this?

Thanks

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