scheduled trigger

Karan Patel_wgurp1

I have been trying to automate an email at the end of the day that has a summary of all unassigned tasks. I have created the automation, but this rule send email for every unassigned issue that the JQL query has returned, is there a way I can make it work to send email on the whole set of issues returned by the query ?

 

Thanks

Gaurav_0av1h6

Hello @Karan Patel 

Welcome to the community!!

If I understand your concern, you need only 1 email with the details of all unassigned tasks at the end of the day.

Assuming this is your problem statement, this can be achieved by creating a filter and subscribing to it.

The Automation would send out a separate email for each record whereas the filter subscription would send out a single consolidated email. The subscription email can also be scheduled similarly to the automation.

Please accept the answer if this helps in resolving the query and feel free to share any further queries related to this.