Hi Everyone,
When looking at a ticket from a queue, you can hover over the Resolution SLA and it will advise the date & time the SLA will breach:
When looking within the ticket itself (more so closed tickets) I can't seem to locate the due date and time, It tells me how many hours ago it breached / passed SLA but not the time it was due. Trying to work this out manually with all the different status changes is time-consuming and wondered if there was an easier way, please.
Thank You All 
