Separate multiple comments with breaks instead of comas

Rich Nuzzi

HI, I am using an automation to send an email. Part of the automation and email is to insert the issue comments into the email. The issue have multiple comments. When Jira sends the email, the comments are all strung together and are separated by comas. I would like each comment to be separated by a page break (enter keystroke). How would I do this? Thank you.

Bill Sheboy

Hi @Rich Nuzzi 

The comments field is a list of comments; you may use the iterator functions to do this: https://support.atlassian.com/jira-software-cloud/docs/smart-values-lists/#Smartvalueslists-Combinedfunctionexamples

For example to show then as a bulleted list:

Here are the comments:
{{#issue.comments}}
* {{author.displayName}}: {{body}}
{{/}}

Best regards,
Bill