Is Attach Screenshot capability removed in JIRA?

Paul Alexander

Some of my BA's reported to me today that this capability is missing from the "More" menu on a JIRA issue. It does appear to be gone, but I don't see any updates to this documentation page. I've suggested to them that they capture a screenshot through other means and hit CTRL-v in the Description field to paste it (which also yields an attached image). We're on Windows using Chrome or IE11.

https://confluence.atlassian.com/display/JIRA/Attaching+a+Screenshot 

I can attach files; it is the attach screenshot option that is missing.

Rodrigo Rosa

Hi Paul,

This is actually a new feature that was just released for JIRA Cloud. Here's the steps to attach an screenshot to an issue:

1. Attaching a Screenshot via File picker:
1.1 More
1.2 Attach File
1.3 Select save image

2. Attaching Screenshot from clipboard:
2.1 Take Screenshot in clipboard:
2.1.1 MAC: *Control + Command + Shift* (*3* or *4*) to take screenshot
2.1.2 Windows: *Print Screen* or *ALT + Print Screen* to take screenshot
2.2 Use paste directly on issue view screen (you just need to open the issue):
2.2.1 MAC: Command + V
2.2.2 Windows: CTRL + V

This is intended to reduce the number of steps necessary to attach screenshots to a page. Here's a documentation on [Attaching Screenshot|https://confluence.atlassian.com/display/JIRACLOUD/Attaching+a+Screenshot].