How can I forward an attachment from a request to an Email?

Mikhail Tsurkan

Using automation with forwarding the task to Email

I found how to forward the information, but how to forward the attachment itself?

Available properties:

• {{attachment.filename}}: Returns the filename of the attachment.

• {{attachment.mimeType}}: Returns the file format of the attachment.

• {{attachment.created}}: Returns the date and time the attachment was added to the issue.

• {{attachment.size}}: Returns the attachment file size in bytes.

• {{attachment.author}}: Returns the user who added the attachment. 

  • {{attachment.author.accountId}}: Returns the ID associated with the user name.

  • {{attachment.author.emailAddress}}: Returns the email address associated with the user name.

  • {{attachment.author.displayName}}: Returns the name displayed in your Jira instance.

  • {{attachment.author.active}}: Returns true if their account is active, and false if not.

  • {{attachment.author.timeZone}}: Returns the timezone the user is registered being in; this doesn't change dynamically based upon where the user logs in from, it is the timeZone registered in their user account.

Boris Berenberg - Atlas Authority

I don't think you can attach the file itself at this time. However, we support direct attachments in Notification Assistant for Jira