nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Email request not working

Gary Quay

2021-08-23 15_09_29-~IT Service & Support Portal - Email - Service project - Jira.png

Accepted answers

Ivo Šimral

Hi,

something similiar happened to me. I fixed it by adding domains in allowlist.

Project settings -> Email requests -> Top right corner "..." -> Manage allowlist

All comments

Ajay _view26_

Hi @Gary Quay

Can you check out the Rejection reason? Details of the rejection will show in the Details column as per the documentation

Cheers

Ajay

Gary Quay

@Ajay _view26_ Where can i check the logs as there is no option to click in the logs

Dirk Ronsmans

Got any options when you click the "..." in the last column to show more details?

Ivo Šimral

Hi,

something similiar happened to me. I fixed it by adding domains in allowlist.

Project settings -> Email requests -> Top right corner "..." -> Manage allowlist

Gary Quay

There is only option to download raw email

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management