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Extracting specific info from a comment

Robin Stemmers

Hello All

Hoping you can help.

I am getting feedback in the comments section let me know what the email address is.

EG. the comment will contain a phrase like below:

-Author Name date time

Email Address: Name.Surname@domain.com

I want to be able to extract the email address and update a custom field with that address only.

How can I do that?

Accepted answers

Robin Stemmers

Hello Gents

Found A way - use it don't use it

It does what I need

Create Variable

Variable Name: emailExtract

Smart Value: {{issue.comment.last.body.substringAfterLast("o:")}}

Field to update:

My field name = JML Email Address = update the respective field with the Variable and some smart stuff

Extract Comment-Project automation - Jira Service Management.png

All comments

Jack Brickey

There are a few posts I have seen on this topic. Here is one I have referenced previously.

Automation-Regex-extract-email-address-from-Issue-Description

Ignacio Pulgar

Hi @Robin Stemmers ,

One Jira issue may have multiple comments, so I assume you would like to store the email address of the user who last added a comment to the issue, in a custom field possibly named Email.

I copy here the smart value so that you can copy it easily:

{{issue.comments.last.author.emailAddress}}

Hope it helps.

Regards

Jack Brickey

I thought she was asking to extract an email from the text in a comment, but may be mistaken.

Robin Stemmers

No - its not the author email address

Robin Stemmers

@Jack Brickey what you are stating is correct

Robin Stemmers

Hello Gents

Found A way - use it don't use it

It does what I need

Create Variable

Variable Name: emailExtract

Smart Value: {{issue.comment.last.body.substringAfterLast("o:")}}

Field to update:

My field name = JML Email Address = update the respective field with the Variable and some smart stuff

Extract Comment-Project automation - Jira Service Management.png

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