Is it possible to add an external mail recipient to receive a jria note?

Question

When adding a "note" or "external reply" on a Jira case is it possible to get that sent to an external mail recipient.

When sending to a "user" I type @Name is it possible to type some text to add a arbitrary mail like kalle.anka@ankeborg.se and doing that the note is also sent to kalle

Göran Pettersson · Answer

Can you elaborate on your answer and please in more detail explain to a non knowledge person like me?

Jack Brickey · Answer

You can use Automation for this purpose.

Trigger - comment added

Conditions - as needed to zero in on when to send email

Action - send email to desired recipient