Unable to Create new Plan

Roman Vital

Hi

I suddenly don't seem to be able to create a new plan. Regardless what kind of plan I try to create, Jira is not creating the desired plan, no Error messages occur ... Jira just seems to get blocked in the process of creating the required plan.

 

Anybody know a solution ?

Thanks a lot.

Hana Kučerová

Hi @Roman Vital ,

welcome to the Atlassian Community!

Please, are you referring to Advanced Roadmaps plan?

As a first thing I would try logout + login to Jira.

I would check the Advanced Roadmaps permissions, if the appropriate user groups still have Advanced Roadmaps User permission and you are in one of these groups.

Also, if you are still on Jira Premium plan.

Then I would try another browser, incognito window, delete cookies...

Do any of these steps have some effect? Thank you.