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Newly created task does not pop up in Board

Fabienne Bühler

If I create a task INSIDE the JIRA Canban Board, meaning on the bottom in each column, the task appears in the Board. But if I use the main "Create" Button in the upper menu of the web page, the task simply won't end up in the Board. What am I missing here?

Accepted answers

Jack Brickey

What displays on your kanban board is driven by the underlying filter. I suspect that when you create an issue outside of your kanban board there is some parameter that falls outside of your filter. For example the status of a newly created issue might be to do and maybe your kanban board as the to do items going to the backlog. for me to diagnose the precise calls of your issue I need to understand more details. Can you provide the following:

Your boards filter - board settings > general
the status of newly created issues
backlog - is it in use? If so what status is mapped to backlog

All comments

Del Jensen

@Fabienne Bühler are you looking for an automatic refresh? If so, I don't believe that happens. I need to refresh the page and then the issue will show up.