Creating an Issue in Plan "This Level is currently hidden. To Create EPIC Issues, include this level

Question

Hi

We have JIRA Cloud Premium and when trying to add an Epic using Advanced Roadmaps  from a Plan, we get

""This Level is currently hidden. To Create EPIC Issues, include this level in the hierarchy range"

we have this already set up in the hierarchy

Any ideas? Cheers Warde

Daniel Jurawan_dm91e8 · Answer

Cheeky filters - go to filters then hierarchy in your advanced roadmap is the short answer.

Tara L Conklin · Answer

@Eddie Meardon You are pheneomenawesome!! Thank you. Every little bit does help. Happy holidays and have a fantastic week!

Eddie Meardon · Answer

Hi Tara,

Per your feedback, I've added "You may need to adjust your hierarchy filters in the Filters menu for them to show on your timeline." to the Configure custom hierarchy levels in Advanced Roadmaps page.

Cheers

Eddie