Company is splitting into two divisions...need to 'clone' of existing instance into new instance

Question

Our Company uses JIRA instance say www.example1.atlassian.net for Confluence, JIRA Service Management and JIRA Software. we want to migrate some of the Projects to new instance.

I want to know what is the best approach

--- to migrate the Projects from Confluence, JIRA Service Desk and JIRA Cloud.

---What should be the order to between Confluence, JIRA Service Desk and JIRA Cloud for migration ?.

--- should we also need to export the users ?

---- What will be the pros and cons for the migration ?

Marlene Kegel - codefortynine · Answer

Hi @bezawadas,

You can also use our Jira cloud app Deep Clone for Jira to bulk clone thousands of issues between instances.

Doing that you could make sure that you don't loose any data, by keeping the original issues in the source instance.

If you have questions or feedback about our app, don't hesitate to get in touch with us.

Airbus Driver · Answer

To migrate the Projects from Confluence, JIRA Service Desk and JIRA Cloud.

Please refer to the KBA - Migrate projects from one Jira cloud site to another

Other handy sites - How to migrate a Jira project from a jira instance to another one

What should be the order to between Confluence, JIRA Service Desk and JIRA Cloud for migration ?

I don't think it matters. Perhaps, someone else can correct me on this.

Should we also need to export the users ?

Yes. If you don't migrate the users, they won't have access to the new instance

What will be the pros and cons for the migration ?

Perhaps, someone else can chime in. AFAIK, if the new instance already has data, it is going to be a bit of a pain as described in Merge multiple Jira cloud sites