After we delete the User from all of our accounts, their icons can still be viewed among users of a Project that was created by that User... How can we remove it, as also name and surname are displayed...
The avatar should disappear if there are no issues assigned to the individual. Try to find all issues assigned to this person reassign them or set them to unassigned and see if that resolves your issue.
Thank you for the fast reply. The thing is they do not exist in the system anymore, well, we can't see them among Atlassian users in User managements under Atlassian Admin. They were deleted.... Any other thoughts? Thank you.
Warning soapbox… deleting users = very bad.
Can you construct a JQL that represents your current board and use that in advance search. I would like to determine what is showing in the assignee field for this deleted user. Ultimately there must be an issue that has a trace of this user in the assignee field. If we can find these issues then we can reassign them to a current user or mark them unassigned.
Sorry, you were right with the first answer. They indeed had open issues. But shouldn't these issues be set to Unassigned when deleting former employees?
And also, all issues with status DONE also have to be reassigned if we want that past user to disappear...
So, some users have a bulk of tasks, that are quite nonsense to reassign one by one. Can we do reassigning all its tasks to the new users with one move? Thank you.
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