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Moving custom fields from Team managed to Company managed project

Gayathri B_jfn2ec

Hi All,

I am right now having 3 custom fields created in the Team managed project, for which I have created 3 custom fields under the company managed projects global field list.

When I move an issue from the team managed project that has values in the 3 custom fields, I do not have the facility to map those fields to the respective fields in the destination project - as we do for the statuses

What should I do to enable this? Otherwise it will be painful to manually update 2k+ issues this way

Please help on the same. TIA.

Regards,

Gayathri

Accepted answers

All comments

Jack Brickey

I hate to be the bearer of bad news but you will be unable to move custom fields from TMP to CMP Projects. Unless something has changed since I last looked.

Gayathri B_jfn2ec

That is very unfortunate I will then have to take the data into an excel and then update it manually on all tickets.

Is there a way to import only couple of columns from the jira of the source board to be imported into the target board? In that case I will have to define which fields should be mapped to which one.

TIA.

Jack Brickey

Sure. After creating the issues then use the following column structure in the CSV.

NewKey l CF1 l CF2 l CF3

the challenge will be ensuring you have a mapping from old key to new key so that the proper CF values are aligned to the new key.

be sure to test a single entry to ensure you have it right then proceed with rest.

Gayathri B_jfn2ec

Thanks @Jack Brickey for the response. But I dont completely understand what this means.
What is NewKey and what are CF1, CF2 and CF3 ?

I will tell you the use case.

In the source board "PD", I have fields Due date and Release date

In the destination board "XY", I have fields Dev due date and Prod Release date

Once I move all the tickets from PD to XY, I will have to create a csv.

Now how should I frame the columns?

Marlene Kegel - codefortynine

Hi,

I'm Marlene from codefortynine.

Another option would be to bulk clone and move the issues with Deep Clone for Jira.

It's possible to clone issues and custom field values between team managed and company managed projects, when the name of the field corresponds.

(There are some exceptions that can be found in our documentation.)

Navigate to

Apps > Deep Clone > Bulk Clone
Select all issues you want to clone as "source project", "source filter", or "source board"
Select the project you want to clone the issues into as "Target project"
Fetch issues
Configure and bulk clone

unknown

Hi Marlene

Thank you for this - the Deep Clone tool works well however even when naming the custom fields identically the values within each field in the Team Project is not cloned to the Company Project... are you able to help?

Marlene Kegel - codefortynine

Hi @[deleted],

I am sorry to hear that cloning custom fields hasn't worked for you.

I've seen that you already contacted our support team. Thank you for getting in touch with us about that.

Andreas Lärkfeldt

Workaround Deluxe for DATE fields!

If you as we wanted to move Resolution Date from Team to Company managed Project here is a workaround

1 - Resolution date is non existing in Team managed projects

2 - Therefor we need to add this manually (or with Automation and Bulk of course)

3 - Custom fields are not following between Team and Company managed projects on MOVE.

4 - Therefor you will need to reuse another field which is not "custom". In our case we use the field Due date

5. We copy the value we want to the field Due Date (which is a default value)

6. We move the issue to the company managed project

7. TADA - the value is listed in the field Due Date

From there on you're allowed to do whatever you want with it

Hope it helps anyone ...

And maybe you could reuse other default fields for text or similar ... haven't tried it :P

Kind regards

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