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Automation Time based

Andre Menezes

Hello All,

I am trying to create an automation to move a Task to another status after a period of time. For instance, after 2 days a Task has been completed move to status archived.

Have you ever accomplished something like it? I did not find a time condition.

Accepted answers

Alex Koxaras -Relational-

Hi @Andre Menezes and welcome,

Jira do not have such a functionality, out of the box. However you could achieve that with automation and by some custom work on your workflows:

I would create a custom date/time field
Whenever my issue moved to completed status, this field would be populated by that date
I would then create a schedule automation which would run e.g. every night, and I would cross check tonight's date with the date on the custom field.
- If that date is less than 2, then do nothing
- If that date is equal/greater than 2, transition the current issue to the next status

Let me know if that helps.

Regards,
Alex

Mark Jestings

There isn't such function in JQL, only function that deals with SLAs

Laurens Coppens

Hi Andre and welcome to the community,

You can do calculations with jql on for example updated date or resolution date.

If you want to move them to archived after they are resolved for 2 days i would do something like this:

resolved <= -2d and status = done

you can run this jql on a time based cycle (cron job) within your project.

Hope this helps,

Laurens

All comments

Alex Koxaras -Relational-

Hi @Andre Menezes and welcome,

Jira do not have such a functionality, out of the box. However you could achieve that with automation and by some custom work on your workflows:

I would create a custom date/time field
Whenever my issue moved to completed status, this field would be populated by that date
I would then create a schedule automation which would run e.g. every night, and I would cross check tonight's date with the date on the custom field.
- If that date is less than 2, then do nothing
- If that date is equal/greater than 2, transition the current issue to the next status

Let me know if that helps.

Regards,
Alex

Mark Jestings

There isn't such function in JQL, only function that deals with SLAs

Laurens Coppens

Hi Andre and welcome to the community,

You can do calculations with jql on for example updated date or resolution date.

If you want to move them to archived after they are resolved for 2 days i would do something like this:

resolved <= -2d and status = done

you can run this jql on a time based cycle (cron job) within your project.

Hope this helps,

Laurens

Andre Menezes

Hello @Alex Koxaras -Relational- Thanks for responding.

Just one question, this second step would be done manually?

Whenever my issue moved to completed status, this field would be populated by that date

Andre Menezes

Thanks a lot, @Laurens Coppens

Alex Koxaras -Relational-

No @Andre Menezes , this will be on your workflow, on the transition from anywhere to "completed". If you have only one transition which leads to completed, then you will add a post function to set the value of this field equal to now() (or similar).

Alex Koxaras -Relational-

@Andre Menezes the solution that @Laurens Coppens provides will be valid, only if you set the resolution on the completed status. Then this would be a quite good solution.

Laurens Coppens

@Alex Koxaras -Relational- Great remark, i am hoping that the fact that he wants to go from completed to archived, he is setting the resolution on the completed state.

If not, than switching to update date could be an option, but obviously not a fail safe option.

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