I have a couple of users that are currently not able to add watchers or do user mentions in a project. The add watchers area is there, but when they type a name of a member of the project it does not load the names. Same with mentioning someone in a ticket using the @, nothing loads.
Permission helper shows they have permissions to add watchers and check marks stating no other settings are stopping them from doing this?
Any ideas what else I might be missing?
As an additional note, as a organization admin I can add watchers and do mentions without any issues. But the Team Lead and Administrator of the project can not.