nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can I assign tickets based on day of the week?

I need to assign tickets based on agent availability. I have agents that work Monday and Tuesday, and agents that work from Wednesday to Sunday. Is there a way to assign tickets automatically to agents based on the day of the week?

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Ignacio Aredez_yfze3i

you can use automation rules for this

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