change summary with custom field Text

Question

Hi, I'm still quite new to the world of Atlassian, I came to this task a bit unlucky and now I have a task to complete and I hope someone here can help me.

I have created a form in our test environment that should be given to managers to request new hardware for their new hires.

One of the custom fields I created is "new hire name" which should be included in the "Summary" otherwise all tickets will have the same name "this is an equipment request from IT service portal".

What is the most beneficial way to include the text of the custom field (id=10348)

Thank you very much and best regards
Christian

Bill Tanner · Answer

Thanks, Fabian!!!

{{triggerIssue.customfield_20300}} pulls in the value of the field from the trigger issue (parent task in this case) and appends the value to the summary of the sub-tasks.

Fabian Lim · Answer

It's actually {{issue.customfield_20300}}

Bill Tanner · Answer

I am trying to do the same thing but pull the custom field value from a trigger issue.  So, the user creates an issue, and then multiple sub-tasks are created.  We want to pull the value from custom field 20300 and append it to the summary of each sub-task created.  So far, the syntax is not working. I tried {{triggerIssue.customfieldId.20300}} but it is not working.

Any suggestions on the proper smart value syntax?