Hi, community!
The Report "Solved Requests" doesn't show any data. We have many requests in a "closed" status but do not show up.
I tried creating a Custom report with all closed requests and nothing shows up.
We also have requested in process and those show correctly on the workload report.
(I'm using the software in Spanish so maybe the names of the reports in English are not exactly as I wrote them).
Thank you for your help!