nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Show Formatting Bar for fields

Houcem Eddine Ben Kraiem

Hello,

When creating a ticket on JSM portal is the user able to customize his fields using the smart formatting bar. exactly like the comments?

These are text customized fields on JSM.

user form.PNG

Accepted answers

Hi Houcem,

the user is not able to customize the description when first submitting the ticket. When adding a comment, the user can customize it just as expected.

All comments

Hi Houcem,

the user is not able to customize the description when first submitting the ticket. When adding a comment, the user can customize it just as expected.

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