Jira smart values splits but can't select the element I want.

Question

I am using the JMWE Cloud email issue function and having difficulty getting a text split to give me the element I want to make a friendly greeting.  From a user picker custom field, I want to select the human's first name. It seems that the split function on the text field smart values page should work. However:

Hi {{ issue.fields.customfield_10661.displayName.split(" ").first }},

returns "Hi ,"

Hi {{ issue.fields.customfield_10661.displayName.split(" ") }},

returns "Hi firstName, lastName,"

Clearly it is actually splitting it. What I cannot figure out is how to select that firstName and display that rather than... a blank.

Evie Z. · Answer

@Angel Alvarez This topic is now closed as the discussion has become outdated. If you have more questions or want to continue the conversation, feel free to start a new topic. For more details on why we close older threads, check out our Rules of engagement - Atlassian Community .

Thank you for your understanding!

Angel Alvarez · Answer

Hi!

I was facing the same problem. It worked whit

Regards

Bill Sheboy · Answer

Gotcha, and FYI the pipe is normally the default operator for cloud automation smart values; so if the left side is invalid it uses the right side value.

I also run into "undocumented behaviors" when using automation rules, so no surprise this one works differently too.

__Bill