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Subtasks will not show in Kanban board

Julianne Soifer

I know this has been asked and answered several times, but I have tried all the solutions and I'm still having this problem.

This is my board filter:

project = VP3 AND issuetype in (standardIssueTypes(), subTaskIssueTypes()) ORDER BY Rank ASC

Should include Subtasks, right?

I have enabled swimlanes based on stories, and the subtasks use the same workflow as the other issues, so the status/column mappings should be fine, but I am still seeing 0 subtasks on the board.

What am I missing here?

Accepted answers

Bill Sheboy

Hi @Julianne Soifer

Have you checked your Kanban board sub-filter to see if it is excluding those issue types? That setting is the additional filter at the bottom of the settings page where your main filter is found.

Best regards,
Bill

All comments

Claudio Gonzalez_lvutyp

Hi @Julianne Soifer

The first can you use only "project = VP3" because the results include all issue types (task and sub-task). Additional you need check the configuration columns into board and check the right side to Unmapped status

Screen Shot 2021-08-05 at 17.19.13.png

Julianne Soifer

Thank you @Claudio Gonzalez I did simplify my board filter per your suggestion, if I apply my board filter to all issues I do see subtasks, so that is clearly not the problem.

Still not seeing those subtasks. Here is my column mapping. The subtasks I'm looking for have a parent In Progress. 2 of the subtasks are ToDo and 2 are Done.

Screen Shot 2021-08-05 at 2.37.07 PM.png

Bill Sheboy

Hi @Julianne Soifer

Have you checked your Kanban board sub-filter to see if it is excluding those issue types? That setting is the additional filter at the bottom of the settings page where your main filter is found.

Best regards,
Bill

Julianne Soifer

Oh! Yep that was the issue! Thank you so much

Bill Sheboy

Awesome; I'm glad to learn that helped!

That extra filter is handy, leaving the main filter in place to control reporting and the sub-filter to manage the board...and it is easy to forget about it. :^)

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