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Salesforce-JIRA Integration - Project Business Type

Patrisha Perez

Can I post an issue to a business type project in JIRA?

Currently, I can post to a service desk type project and the guides are here, https://docs.atlassian.com/jira-servicedesk/REST/3.6.2/

Does the JIRA have the same feature as business type? If so, can someone provide me the REST API reference for business type. If not, can I also have documentation that it is NOT yet a feature of JIRA REST API integration?

Hope I can get a response very soon!

Thank you!

Accepted answers

Alex Koxaras -Relational-

Hi @Patrisha Perez

The API doc for JSM is located here (If not mistaken you work on JSM Cloud, as your question states): https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/

For Jira Cloud API, you can fine info here: https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/

Now, Jira software and Jira Work Management do not have the same features, but the share certain things. What exactly is that you want to achieve? You want to create an issue to a JWM project?

Alex

All comments

Alex Koxaras -Relational-

Hi @Patrisha Perez

The API doc for JSM is located here (If not mistaken you work on JSM Cloud, as your question states): https://developer.atlassian.com/cloud/jira/service-desk/rest/intro/

For Jira Cloud API, you can fine info here: https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/

Now, Jira software and Jira Work Management do not have the same features, but the share certain things. What exactly is that you want to achieve? You want to create an issue to a JWM project?

Alex

Patrisha Perez

Hi! The one you provided is for service desk type API. I am looking for the business type API.

Alex Koxaras -Relational-

@Patrisha Perez there is no specific API for Jira Work Management. You can use the one I provided in my first answer https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/, which covers as well Jira Work Management.

But again, what exactly is that you want to achieve? You want to create an issue to a JWM project?

Patrisha Perez

Yes. I want to create an issue to a Jira Work Management via REST API.

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