Is it possible to pick users from other project? Or set up custome view for som users?

Question

I am looking to move to Jira and trying to set up customer portal for one of the clients.

I don't want all users to seen some types of requests like add user, remove user etc.

but i want in some of those requests to use user picker. So either i would like a portal group with permission for only few people from company to view/access or create new project for it (thats the way i thought i will do it) and somehow be able to view it this project all people from company.

Jack Brickey · Answer

Trying to keep the convo within a single thread so use the reply button rather than Answer…

not sure how the first option results in a non-clean portal. You might read about approvals here - set-up-approvals

I don’t follow the question of “accessing” customer from another project. You cannot but not sure why you need to.

Agile Greg · Answer

I dont like the first idea, i want customer portal to be as clean as possible.

Second suggestion is the way i am approching it, but is there any way to access the list of customers from other project or access all members of organization without adding it to project? So administration can browse through a list instead of typing names?

Jack Brickey · Answer

One idea - allow all customers to see and make those requests but set up approval on those requests such that the admin customers would need to approve before the agent worked the request.

The other option is to use different projects, one for all customers and one for admins.

Finally, you can also investigate Issue Security Scheme, however, I do not thing this will work for customers but I have not tried so worth a shot.