nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can we attach screen recording or gifs to jira issue ?

Vineela Maddala_u8grcr

I'm getting the following error while attaching an mp4 or gif file. Please help me with the following issue

Accepted answers

Vikrant Yadav

Hi @Vineela Maddala Welcome to Altassian Community!

it's a known issue. Try to remove special character from the file name.

https://jira.atlassian.com/browse/JRACLOUD-71507

https://jira.atlassian.com/browse/JRACLOUD-70142

Thanks,

V.Y

All comments

Vikrant Yadav

Hi @Vineela Maddala Welcome to Altassian Community!

it's a known issue. Try to remove special character from the file name.

https://jira.atlassian.com/browse/JRACLOUD-71507

https://jira.atlassian.com/browse/JRACLOUD-70142

Thanks,

V.Y

Vineela Maddala_u8grcr

@Vikrant Yadav There are special characters in my file name. Seems like file size is the issue.

Vikrant Yadav

@Vineela Maddala Yes, file size also creates issue while uploading attachments.

You can modify the file attachment size. Kindly check below document :-

https://support.atlassian.com/jira-cloud-administration/docs/configure-file-attachments/

Thanks,

Vikrant Yadav

Adell Hanson-Kahn

Thanks Vikrant! Extremely frustrating, but removing special characters worked!

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