How to calculate time spent from Open To Closed without using any plugins

Pavithra Duraisamy

How to calculate time spent from Open To Closed without using any plugins

Bill Sheboy

Hi @Pavithra Duraisamy 

There are a few free, potentially useful ways to measure lead and cycle times in Jira Cloud:

• The easiest way to do this is using the built-in control chart report.  Two keys for getting value from this report are: read the documentation to understand usage, and add quick filters to limit results shown.  Here is the documentation: https://support.atlassian.com/jira-software-cloud/docs/view-and-understand-the-control-chart/
• Use automation rules and custom fields to build your own reporting
• Investigate the marketplace for truly free options (not trial periods)
• Use the Excel or Google Sheets add-ins to pull data and build your own reporting in a spreadsheet

Best regards,
Bill