Set Insight field using Automation passing reporter email address smart value to IQL syntax

Horacio Escalada_k3x8aj

I created a simple automation to set a value in an Insight Custom Field.
The goal is to use the Reporter Email Address as a parameter in the IQL syntax





When hardcoding the email address "Email" = "reporter_email@domain.com" the rule works.

However when replacing the email value with a Smart Value the rule log info states "No objects were returned from query"

These are the two IQL using smart values I tested with:

"Email" = {reporter.emailAddress.asJsonString}

"Email" = {reporter.emailAddress}

Thanks in advance!

Ravi Sagar _Sparxsys_

Hi @Horacio Escalada 

Try this.

"Email" = "{{reporter.emailAddress}}"

Smart value should be in double quotes.

Ravi