Reason of Error "Public Sign up is not enabled" while importing XML-Backup?

Pierpaolo Onetti

I've tried to import a XML-Export. After unzipping the Import-file the import stops with the following error message: 

{"errorType":"PublicSignUpDisabled","message":"Public Sign up is not enabled"}

 

Is there any special authorization requiered? How can i fix the error?

The XML file is from another confluence instance. Can this be the reaeson for?

 

Thanks!

Pierpaolo

Fabian Lim

Hi @Pierpaolo Onetti

During an XML import, this particular error message can appear if the user doing the import is not a "Site Admin". Can you check if that is the case, and if so, adding the user doing the import to the "Site admin" group should resolve this problem