How to assign MS Teams for Jira Cloud to user's Jira account?

Question

I see MS Teams for Jira Cloud in Jira Service Management -> Managed applications.

But when connecting from MS Teams authentication does not finish and I don't see any option how to assign this application to my account.

Pavol Skokan · Answer

Hi Leo,
Thank you very much for your offer of meeting.

In the mean time I found that if I create issue in Jira Service Desk from MS Teams via Internet browser the authentication works correctly. The issue with authentication is only while I am authenticating during issue creation from MS Teams desktop application.

Best regards,

Pavol

Move Work Forward · Answer

Hi @Pavol Skokan

Thanks for asking.

I am not sure I fully understand your problem. You either need to provide more details here or schedule a zoom call with us - https://www.moveworkforward.com/microsoft-teams-atlassian-consultation

Regards,

Leo