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Logging automated reqeusts every 3 months for offboarding accounts

Brijesh Pathak_luggto

Team,

How can I get automated request for offboarding disabled users every 3 months as a reminder to service desk?

Regards
Brijesh

Accepted answers

Melo_45tw58

Hi Brijesh,

Creating a ticket every 3 months can be very straightforward if you're using "Automation for Jira", you can use the trigger below:

https://support.atlassian.com/jira-software-cloud/docs/automation-triggers/#Automationtriggers-Scheduled

And for the action you can use the action "Create Issue"

https://support.atlassian.com/jira-software-cloud/docs/automation-actions/#Automationactions-Createissue

You can populate other fields while you're creating the issue e.g assignee, description and etc...

Please let me know if you have any questions.

Cheers,

Melo

All comments

Melo_45tw58

Hi Brijesh,

Creating a ticket every 3 months can be very straightforward if you're using "Automation for Jira", you can use the trigger below:

https://support.atlassian.com/jira-software-cloud/docs/automation-triggers/#Automationtriggers-Scheduled

And for the action you can use the action "Create Issue"

https://support.atlassian.com/jira-software-cloud/docs/automation-actions/#Automationactions-Createissue

You can populate other fields while you're creating the issue e.g assignee, description and etc...

Please let me know if you have any questions.

Cheers,

Melo

Brijesh Pathak_luggto

Indeed that was simple but yet fantastic.

Thanks much for your help.

Cheers

Brijesh

Brijesh Pathak_luggto

Just a followup question..

There is a lable assigned to each of existing rule.. I am unable to find a way to label the rule I have creation. (see attached) 2021-07-28 14_24_26-Automation rules - JIRA.png

Appreciate your guidance here.

Regards

Brijesh

Brijesh Pathak_luggto

I managed to find it as per following.. thanks again

https://support.atlassian.com/jira-service-management-cloud/docs/organize-your-rules-with-labels/

Cheers

Brijesh

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