Request form checkboxes to checklist?

Olof Nysten_z2sv50

I have seen this issue this support community before, but not with a solution.

I collect a lot of data from the issue request form for an onboarding flow. Some of the fields are checkboxes and I want an automation to convert these to a checklist for the agent instead of a list of the checked options.

Is that possible?

Thank you in advance

Jack Brickey

There is no automation means of doing this. It seems to me that you need to create a new custom field. You might also want to look at one of he several checklist addons in the marketplace.