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Jira automation to assign Team on a jira

Sahoo Manas (SEIT)

Hello,

I see it is helpful to have the new field called team assigned on a jira ticket and it reflects in advanced road map view. The question I have is , can I prepopulate the field on creation. In my case it is one project and one team. I really do not want people to type in manually. What are the options in Jira automation ?

Kind Regards

Manas

Accepted answers

Alex_dddmmh

Hi @Sahoo Manas (SEIT)

Yeah, you can set an automation to define the id of the team when an issue is created. Check out this example:

You will define the Teams field in the Additional fields:

{
    "fields": {
        "Team":"1"
    }
}

You might need to find the Team ID from Advanced Roadmaps

I did that using the rest API via browser https://your-jira-site.atlassian.net/rest/api/3/issue/ISSUE-KEY. And the CRTL+F searching for the team name and to obtain the id

customfield_10001":{"id":"1","title":"Test Team","isShared":true},

If this answer helps solve the problem, please come back and mark this answer as solved to help other community members with the same challenge. If not, you are welcome to share your thought process as well.

Cheers,

Alex

All comments

Alex_dddmmh

Hi @Sahoo Manas (SEIT)

Yeah, you can set an automation to define the id of the team when an issue is created. Check out this example:

You will define the Teams field in the Additional fields:

{
    "fields": {
        "Team":"1"
    }
}

You might need to find the Team ID from Advanced Roadmaps

I did that using the rest API via browser https://your-jira-site.atlassian.net/rest/api/3/issue/ISSUE-KEY. And the CRTL+F searching for the team name and to obtain the id

customfield_10001":{"id":"1","title":"Test Team","isShared":true},

Cheers,

Alex

Sahoo Manas (SEIT)

Worked for me, thanks a lot

Evan Reeves

Is there any reason that "Team" field is not natively supported in the Automation creation? When I create a new action to "Edit Issue" I am not able to select the "Team" field for Advanced Roadmaps.

This is kind of a drag. Are there any plans to support this in the future?

Alex_dddmmh

Hi @Evan Reeves

Using the JSON example from my previous answer you can edit any custom field. But yes, it'd be way easier to list advanced roadmaps fields directly.

I found this Suggestion on Public Jira that you might want to vote JSWCLOUD-19957

Cheers,

Alex

Vinolin G

Hi There
Is there a way to retrieve the team display name and match on that instead of matching on team id?

E.g. Assignee.displayname = Team.displayname

Lwandile Rorwana_nuzpzy

Many thanks @Alex this solution is perfect.

Jim Buckley Barrett

Hi Alex,

Is this only available in version 3 of the API? We use Version 2 but I can't find the TEAM name in the JSON.

Jim

Jenifer Kuntz_ckihgg

For anyone looking for any easy way to find the team ID with using the API... Click on the team and it is the end of the URL

Simone_px405d

I have used this with success. What I cannot achieve is, while cloning an issue, prompting the user with team belongings and then apply the chosen team to the cloned issue.

I am also fine to ask the team id and not the team label, but somehow using the trick proposed into the thread did not help.

Susannah Roush

Hey Jenifer, is it the part after cloudId= ? Or the whole string after people/team/ ? I tried both, but maybe its even shorter.

Susannah Roush

I just answered my question, it is the string after people/team/ and before cloudID

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