User has all groups, but cant see issues in JIRA, can see conflluence etc...

Question

User has same groups as others who CAN see JIRA issues, I gave him every group but admin. other without admin see JIRA issues list with no problem

error msg on clicking on issues:

Field 'assignee' does not exist or you do not have permission to view it.

Field 'resolution' does not exist or you do not have permission to view it.

Paresh Gandhi · Answer

It seems that the problem was happening because you didn't had specified the 'Browse Project' permission for anyone within the permission scheme that was associated with the target project. And if a user does not have permission to browse the project and the issues within it, the user will not be able to interact with the project (create issues, search for issues, reports, etc).

Please refer to

https://answers.atlassian.com/questions/46574/can-t-see-list-of-issues-receiving-errors

It shall resovle this.

Elisa [Atlassian] · Answer

Hi Chad,

First thing that comes to mind is to verify the project's permission and check if that person or the group s/he belongs is there.

Other thing you could try is to re-index the system. Sometimes JIRA gets lost in the way.

Cheers!