nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

show transition on the customer portal.

Hi guys, I can't seem to find this option anywhere. Any ideas?

Accepted answers

Joseph Chung Yin

You will need to access and edit your project's WF transition to enable the option (see screenshot below). After it is changed, then publish the WF. Please see Atlassian reference for more details - https://support.atlassian.com/jira-service-management-cloud/docs/show-a-workflow-transition-in-the-portal/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

All comments

Joseph Chung Yin

You will need to access and edit your project's WF transition to enable the option (see screenshot below). After it is changed, then publish the WF. Please see Atlassian reference for more details - https://support.atlassian.com/jira-service-management-cloud/docs/show-a-workflow-transition-in-the-portal/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

@Joseph Chung Yin

What screen do I go to? I can't seem to find that anywhere. I when I click on a transition, this is what I get...

Joseph Chung Yin

You have to access Project settings > Workflows and edit the WF in question. You will need to have project Administrator right at minimum.

Best, Joseph

I am the super admin, I have done that. that screen shot is from the project settings, request types edit workflow screen

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