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Import Issues and tasks to Jira (CSV)

Vanessa Formigoni

I am having a hard time discovering how to import tasks and status of the tasks that are inside Pivotal/Clubhouse issues. I export the data in a CSV file and was able to import almost everything on Jira (creating necessary fields to include all information from Pivotal), except tasks and the status of the tasks.

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Jack Brickey

I don’t quite understand. When you refer to tasks is that synonymous to what Jira calls issues? Every line item in your CSV file would be an issue in Jira and I would assume would be a task from pivotal? What errors are you receiving during import?

Vanessa Formigoni

Sorry that I didn't myself clear. I am able to import issues, except the tasks that are inside the issues + the status of the tasks. I screenshot the CSV file (Pivotal fictional data), please take a look in the column U and V where contains the task and task status field.

Screen Shot 2021-07-21 at 15.09.22.png

Before I do the import I didn't find a field either am able to create a field that matches my needs, so because of that I didn't receive any error related to it as I am not importing this part.

Jack Brickey

You should create any custom fields prior to importing.

Vanessa Formigoni

Yes, I know but as I mentioned in the previous comment, I didn't find any option when I am customizing that attends my needs.

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