https://basproducts.atlassian.net keeps timing out

Question

First I get this:

This page isn’t working

basproducts.atlassian.net redirected you too many times.

* Try clearing your cookies.

ERR_TOO_MANY_REDIRECTS

Then I get this:

You're almost there

It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.

If you continue to see this error, raise a support request

Try again

This happens in both Chrome and Edge.

Michael Keller_m9l6n6 · Answer

The site refused to let me open a ticket. Posting here was all it offered.

I inquired internally, via Teams, and they fixed my access.

edwin vasquez_f9df79 · Answer

Hello @Michael Keller  and welcome to the Atlassian community.

I was able to load up the site all the way up to the log on screen. If you are still having issues, I would suggest opening up a ticket with support.

https://support.atlassian.com/contact/