External uses as part of a Company Managed project without counting as another licence

jara alvarez masso

Hi, 

We want to switch to Cloud Premium membership so that we can use Advanced Roadmaps. However, we have a few external users in our projects (Company Managed projects) who are only present in a 1 or 2 issues across the full project, so it doesn't seem worth it to get license for them.

We are wondering if/how these external users could still be part of our projects without counting as another Cloud Premium licence. The external users can have limited access, but the access should account for being assigned to a few issues and being able to change the status of these. 

 

Thank you!

Dirk Ronsmans

Hi @jara alvarez masso ,

i'm afraid not, all users that interact with the full interface (not being a customer on a JSM project) will require a license to interact with the issues.

there is no "limited access" version of a user. (except again for a customer but that"s only for JSM)

The moment you wish to assign a single issue to them or if they need to change a status, they will require a license.