how to identify a type of problem

Victor Tobon

Good evening jira community, I would like to know if anyone has an idea of ​​how to identify a specific type of issue, for example a user story and in case it is not this type of issue, do not allow the creation of it or if it is linked the incident in case of not being a user story that the request is eliminated.

Iago Docando

Those are two different things:

1 - Allowing ONLY the creation of a number of predefined issuetypes is easily achieved just by setting up a correct issuertype schema for your project. Nothing fancy about it, just basic project management.

2 - If <something happens> then <automatically do something> is nothing but an automation. You should check some plugin / app (automation for jira, scriptrunner...) and give it a try so you can see what's available to you.