Jira Cloud UI differences

Question

Hi there

We are busy with a migration and have noticed on the test/intermidiate cloud instance that there are some minor UI differences.

I wonder how I can see the 'version' we are at versus the new UI and when it will be rolled out to out instances. See the images as examples - user view and service management queue view.

'new view'

'old view'

'new view'

Note these are on Cloud not Server instances.

Please let me know.

Thank
Yatish

Jack Brickey · Answer

You can’t see the version in cloud. However even if you could what would you do with that information in this situation? You’ve already identified that they are different. I assume your real goal would be to ensure that the two instances are on the same build? Based on this assumption I would recommend you open ticket with Atlassian support and request that your other instance be updated. Moreover there may be a means of ensuring the to stay in sync but that is a question for Atlassian.