Can someone who really understand Jira spend 10 min to help my confusion?

Question

Hi guys,

I've configured many things in Jira but some of the things do not work and I can't figure out why.

For example I've configured custom fields and layout for issues. While I see this reflected on bugs I don't see the configuration I've created for 'new feature' on issues from the new feature type.

There are few things like the above mentioned and I simply can't work it out.

I guess my confusion is that I do not understand the relations and hierarchy between a project/workflow schemes/workflows/screen schemes/screens et...

which of them I need to create first in order to associate one with the other.

So, if someone can spare 5-10 minutes with me sharing my screen with him so he/she can tell me what I am doing wrong I would appreciate a lot.

Cheers,

Hadas

Hadas Hamerovv · Answer

Thanks Gareth for your efforts.

This part is in fact understood but still can't figure out what I am doing wrong. I'll record my screens and upload to show what surprises me and maybe someone will be able to help.

Hadas Hamerovv · Answer

Thanks. I will try to explain exactly what's the problems are.

John Funk · Answer

Hi Hadas,

You are not typically going to find anyone in the Community that will do a call. I suggest you ask your questions here and we can dialog that way.