Keeping the initial URL when choosing between Atlassian Clouds

Question

Hi,

Could you please clarify whether the following behaviour is by design:

1. I have access to two different Atlassian Clouds (Cloud A/ Organization A & Cloud B/Organization B) .

2.  I log in to Cloud A/ Organization A and access the Confluence page e.g. https://orgA.atlassian.net/wiki/spaces/123/pages/1234567/Test+Page

3. Then I login to Cloud B/Organization B and access the Confluence page e.g. https://orgB.atlassian.net/wiki/spaces/123/pages/1234567/Test+Page

Login process is made by choosing the second account here (I am already authenticated to both clouds):  https://id.atlassian.com/login/select-account?application=confluence&login_hint=not%3Auser%40domain2.com

4. When opening a Confluence page from  Cloud A/ Organization A again (where being "logged" to the  Cloud B/ Organization B currently) system redirects me to

https://id.atlassian.com/login/manage-session?application=confluence&login_hint=not%user%domain1.com&token=eyJraWQiO <... JWT token ...>   where it probably validates the existing session to the Cloud A/Organization A     and after it to https://start.atlassian.com/ which means the initial context (URL) is lost and I am forced to copy/paste or click the same required Confluence URL , pointing to Confluence Cloud A/Organization A page again.

It will be more user-friendly to keep the original context and make a redirection to it (the initial URL) after being authenticated against the next existing cloud from the list.

Thanks

Brant Schroeder · Answer

@Sergey Solovyev Welcome to the Atlassian Community

For org A what type of Atlassian Account is it? (Atlassian, Google, etc.)

For Org B what type of Atlassian Account is it?

Depending on the account type the behavior can be a little different especially if it is Google and your browser is chrome and you are logged into chrome with the same google account.