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Is it possible to disable the duplicate ticket feature on the create issue screen?

hjewell

Many users use this feature, but don't actually update all the necessary fields, causing more work for someone else to clean up their mistakes.

Any chance this feature can be turned off?

Thank you!!!

Accepted answers

Trudy P Claspill

What do you mean by the "duplicate ticket" feature? I don't see anything with that name on the Create Issue screen. Are you talking about the "Create Another" checkbox?

All comments

Trudy P Claspill

What do you mean by the "duplicate ticket" feature? I don't see anything with that name on the Create Issue screen. Are you talking about the "Create Another" checkbox?

Trudy P Claspill

Assuming that you are talking about the Create Another checkbox next to the Create button in the Create Issue dialog, there is currently no way to disable it.

There are change requests about being able to select the fields that copies values from the original issue into the new issue.

https://jira.atlassian.com/browse/JRACLOUD-36827

https://jira.atlassian.com/browse/JRACLOUD-34480

hjewell

Thank you. Yes, I meant the "Create Another" checkbox. Hopefully, it's something we can do in the future!.

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