Customize the columns in your customers' requests list - Can't find the feature

Question

Hi,

I have Project Admin to the Service Project  and Site Admin to Atlasssian.

I am trying to follow these steps and cannot find the:

Customize the columns in your customers' requests list

https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-columns-in-your-customers-requests-list/

Cannot find the 'Customize' feature.

Maybe I don't have enough permissioning?

Peter Yiu · Accepted Answer

Nevermind I found the answer!

It was located in the side screen NOT on the Request tab. doh!