BigPictureEnterprise

Saurabh Chaudhary

1. Is the scenario planning feature available only at Project levels? Or it can be enabled at Program/ Portfolio level as well?

2. When we add and save some project in Scope definition screen, it seems to disappear when we check after a while and then starts reflecting back after a few hours. So my question is that that is this syncing process and how much time it is expected to take? We are using Cloud JIRA here.

3. In The timeline view, the Portfolio highlighted is rolling up the timeline in the Gantt view but that dates remain static as they were when the portfolio was added. Is there a way where the dates too would roll up and update at portfolio levels?

 

Anna-BigPicture

Hi @Saurabh Chaudhary

Thank you for your questions. Please find my answers below. 

Scenarios on Portfolio level.
Currently, the functionality is available at a Project Box level. However, this is a very interesting question. Could you please share with me more details and the expected outcome? Thank you. 

Performance/Synchronization with Jira
Performance issues that occur may be dictated by many different factors, some of which are difficult to diagnose. Please bear in mind the cloud architecture also assumes that the users have a reliable and fast connection which is crucial for a comfortable browsing experience and a reasonably powerful workstation to handle the workload.

There is room for tweaking the plugin settings, which may be an interesting option to consider. BigPicture Sizing Guide.

If you feel that our plugin is slowing down your instance, we will need additional information and possibly go through a couple of troubleshooting steps. In this case, please get in touch with our Service Desk, providing us with your instance base URL. 

Parent box dates calculations
Please have a look at the functionality: Box start/end dates can result from its sub-Boxes. Do the mechanism and result described in the ticket meets your expectations?

Have a wonderful weekend