Hi everyone,
my team is using Jira Cloud.
The attachments are on (System) and the permissions for the user, belonging to a group, are granted.
Basically, everyone can download and see the attachments but one single user cannot.
Once more, the user belongs to the same group as other colleagues. The group has access and control over the attachments.
We tried to log off and log in. We tried to remove and reintroduce the access to Jira.
We tried to add the single person into the permission "Create Attachments".
None of the experiments mentioned and not mentioned worked.
Do you have any suggestions?
Did someone have the same kind of issue?
Thank you in advance.
Cheers
