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Epic Link field became disabled

Alexander Pisarev

Somehow recently my epic link field became disabled on all forms. I'm not using greenhopper features for Agile. This add-on is not installed on my cloud jira. I'm just using the field schemas from it.

Here is a screenshot of story creation screen:

Screenshot 2015-06-28 00.01.30.png

as you can see, epic link field as long as sprint are disabled. How I can fix that?

Screenshot 2015-06-28 00.01.30.png

Accepted answers

Alexander Pisarev

The problem was fixed for me. Epic Links can be accessed now. Seems like it was Atlassian issue. No official response from them though. But I'm glad that it is working now.

All comments

Edvárd Konrád Darabos

Same here. This problem appeared recently for me in OnDemand.

petry

Seems this is not a configuration in the screen itself, since its showing the name of the fields. Otherwise, the whole line should disappear.

Is this happening in different browsers? Maybe a specific one is facing problems to load that fields.

Andre

Alexander Pisarev

I checked in Chrome (43.0.2357.130 m) and Firefox (38.0.5) - epic link is disabled. I also have 2 account (1 personal 1 at work) of Jira Cloud. All of them are suffered from the same issue.

Matthew Kittred1

I'm seeing the same thing in my company's OnDemand instance.

Tony Bui

I have the same issue recently. It seems that the Agile plugin is not enabled and causes conflict on handling that field.

Adrian Wieczorek

I have exactly the same problem on my Cloud instance. Both Chrome and Firefox.

Adrian Wieczorek

OK, so after a bit of a struggle I have removed Jira Agile Add-on under UPM. We didn't used it but it was there for somer reason. Now, I can no longer see "Epic Link" field but I can still create Epics though! There is no longer "Epic Link" field in settings, I only see "Epic/Theme" which is different animal. Something clearly isn't going right here!

Alexander Pisarev

The problem was fixed for me. Epic Links can be accessed now. Seems like it was Atlassian issue. No official response from them though. But I'm glad that it is working now.

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